How technology is changing the freight forwarding industry

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The freight forwarding industry is an essential component of the global supply chain, which is responsible for the transportation of goods from one country to another. With the advancement of technology over the years, the freight forwarding industry is changing rapidly, driving eCommerce success even further. In this blog post, we will explore how technology is transforming the global shipping industry and its impact on e-commerce sellers.

If we talk about the meaning of freight forwarding, it isn’t much different from international shipping done via different modes of transportation; however, it can cover bigger aspects when we talk about international shipments.


Digitalization of processes

One of the most significant changes that technology has brought to the freight forwarding industry is the digitalization of most processes. With the help of digital tools and software, freight forwarders can now automate several processes, such as documentation, customs clearance, and tracking of shipments. This has made the entire process more efficient, cost-effective, and less prone to errors.


Real-time tracking and visibility

Technology has enabled freight forwarders to provide real-time tracking and visibility into the movement of goods. This means that you can now track shipments at every stage of the transportation process, from the point of origin to the final destination. This has not only increased transparency regarding shipments but also improved customer satisfaction significantly. In fact, if you partner with a tech-enabled shipping aggregator like NimbusPost, you can leverage the benefits of their unified shipment tracking feature.


Optimization of routes

The use of technology has helped freight forwarding companies to optimize their routes based on factors such as distance, traffic, and delivery times. This has not only reduced transportation costs but also minimized the time taken for the delivery of goods. Optimization of shipping routes further helps you with faster and more reliable shipping times.


Integration with eCommerce platforms

Technology has enabled freight forwarders to integrate with eCommerce platforms such as Amazon, Shopify, and WooCommerce. This means that online sellers like you can now manage the shipping and logistics from within your ecommerce platform, eliminating the need for manual intervention. This has not only made the process more efficient but also reduced the chances of manual errors.


AI and Machine Learning

The use of AI and machine learning has enabled freight forwarders to analyze data and make predictions about the movement of goods. It helps in the optimization of routes, forecasting of demand, and identification of potential bottlenecks. AI has greatly improved efficiency besides reduced costs.

Conclusion

Technology has had a profound impact on the freight forwarding industry, transforming the way goods are transported from one country to another. With the continued advancement of technology, the freight forwarding industry is set to become even more efficient and cost-effective in the years to come. And, by leveraging the advanced, automation-based freight forwarding platforms, you can make the most of technology as well.


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